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Guide

Why did Nyria stop reading my Telegram group or channel?

Open the strategy's Integration tab. It says why Nyria stopped reading the chat: Nyria was removed from the chat or is no longer an admin, you are no longer the chat's owner or an admin who can add admins, or your Telegram account is not connected. Fix that in Telegram or in Nyria, then select Check again. Nyria also sends a notification when a strategy stops reading a chat.

Official documentation

Get a Telegram strategy reading again

  1. 1

    Open the strategy

    Go to the strategy and open its Integration tab.

  2. 2

    Read the reason

    The tab names what Nyria found when it checked the chat.

  3. 3

    Fix it in Telegram

    Add Nyria back as an admin of the group or channel, or get your own admin rights back.

  4. 4

    Reconnect if needed

    If your Telegram account is disconnected, select Connect Telegram and link it again.

  5. 5

    Check again

    Select Check again, then post a test message in the chat.

Why Nyria checks the chat

  • Nyria checks that you run the chat when you pick it and when you save or re-activate the strategy.
  • It also checks at least daily.
  • If the check fails, the strategy stops reading the chat and you get a notification.

Common causes

  • Nyria was removed from the chat or lost its admin rights.
  • You are no longer the owner or an admin who can add admins.
  • You disconnected Telegram from your Nyria account.

What stays safe

  • Positions at your broker stay as they are.
  • Open positions still need an exit. Close them at your broker if you need out.
  • The strategy log and your notification say what Nyria found.

Questions

Can I pick the chat again if it is not in the list?
Nyria has to be an admin there and you must be the owner or an admin who can add admins. The chat then shows up for you.
Where do I see the reason?
On the strategy's Integration tab.
Does Nyria tell me when it stops?
Yes. You get a notification when a strategy stops reading a chat.
Does Nyria post in my chat?
No. It only reads.

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