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Nyria

Guide

How do I get notified when a trading bot's order fails?

Nyria records every notification in the app, under the bell and on the Notifications page. A failed trade shows there, but it only reaches your email if you turn on Trades email, which is off on a new account. Broker disconnects email by default. Open Account, find Notification preferences, and set In-app and Email for each of the four categories. The bot's log records every failure either way.

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Official documentation

Turn on failed-trade emails

  1. 1

    Open your account

    Select Account in the app and find Notification preferences.

  2. 2

    Find the Trades row

    Each category has two switches: In-app and Email. Trades starts with Email off.

  3. 3

    Switch Trades email on

    Failed trades and rejected exits now reach your inbox as well as the bell.

  4. 4

    Keep Brokers email on

    A disconnected broker blocks every order on that account, exits included. Brokers email starts on.

  5. 5

    Check the bell

    Select a notification to jump to its source, usually the bot's log with the row expanded.

The four categories

  • Trades: fills, rejections and exits from your bots and strategies.
  • Brokers: a broker that disconnected, reminders to reconnect, and orders the broker accepted and then rejected.
  • Subscriptions: new members, and strategy access that ended.
  • System: billing, setup reminders, and the warning when a strategy stops receiving alerts.

What a new account starts with

  • In-app is on for every category.
  • Email is on for Brokers, Subscriptions and System, and off for Trades.
  • Billing emails are sent even when System email is off.

How often it emails

  • If the same failure keeps happening for the same reason, you get one notification a day about it.
  • When many failures happen at once, Nyria sends at most one email a minute. The rest are on the Notifications page.
  • Every email ends with an Unsubscribe link that turns off email for that one category.

Questions

Does every failed order send a notification?
No. Only flagged failures notify you. The bot's log records all of them.
Why did I get no email for a failed trade?
Trades email is off on a new account. Turn it on under Notification preferences on the Account page.
Where do broker rejections show up?
An order the broker accepted and then rejected appears under Brokers.
Can I turn off one category without losing the rest?
Yes. Each category has its own In-app and Email switches, and the Unsubscribe link in an email affects only its category.
What does it cost?
Paper is free. Live trading from $15 a month.
All questions

Next

Guides

TradingView alert not firing?

The alert never fires: expiry, trigger, condition, script errors and limits.

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Why is my trading bot not placing orders?

Open the bot's Logs tab. Seven states explain a bot that places nothing.

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Why was my trading bot's exit skipped?

Skipped exits send nothing. Five causes, one leaves a position open.

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How do I choose which Nyria notifications reach my email?

Four categories, an in-app and an email switch each.

Read guide

Why did my broker reject an automated order?

The broker's reason, and the fix for each common rejection.

Read guide

Try a paper bot first

No card required. Paper is free. Live trading from $15 a month.

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