Why can't Nyria connect my Tradier account?

Usually mixed sandbox and live credentials, or a canceled sign-in.

What does You canceled the sign-in at Tradier mean?

You selected Deny instead of Authorize. Select Try again.

Which credential does paper need?

The sandbox access token from developer.tradier.com.

Which credential does live need?

A normal tradier.com sign-in, approved with Authorize.

Does Nyria need to place orders on Tradier?

Yes. Authorize grants placing and canceling orders, plus reading balances and positions.

Guide

Why does Nyria say Couldn't connect Tradier?

Nyria shows Couldn't connect Tradier when the sign-in or token does not work. The two usual causes: sandbox credentials used for a live account, or the reverse, and a canceled sign-in at Tradier. The dialog gives the reason. Paper takes the sandbox token. Live takes a Tradier sign-in.

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Official documentation

Nyria docs: Connect Tradier to Nyria

Fix Couldn't connect Tradier

1
Read the reason
The error dialog names the cause.
2
Match the environment
Paper takes the sandbox token. Live takes a Tradier sign-in.
3
Retry the live sign-in
If you selected Deny, select Try again, then Authorize.
4
Refresh a paper token
Copy a fresh sandbox access token from developer.tradier.com.
5
Check Integrations
A connected account shows as Tradier connected with a count.

Mixed-up credentials

Paper uses the access token from the developer portal.
Live uses your normal tradier.com sign-in.
A token pasted into the live flow does not connect.

A canceled sign-in

Selecting Deny at Tradier cancels the connection.
The message reads You canceled the sign-in at Tradier.
Select Try again and choose Authorize.

What Authorize allows

Reading your account profile, balances and positions.
Placing and canceling orders.
Streaming market data.

If it still fails

Regenerating a sandbox token breaks the old copy.
Connect again with the newest token.
Contact Nyria support with the exact message shown.

Questions

Why can't Nyria connect my Tradier account?: Usually mixed sandbox and live credentials, or a canceled sign-in.
What does You canceled the sign-in at Tradier mean?: You selected Deny instead of Authorize. Select Try again.
Which credential does paper need?: The sandbox access token from developer.tradier.com.
Which credential does live need?: A normal tradier.com sign-in, approved with Authorize.
Does Nyria need to place orders on Tradier?: Yes. Authorize grants placing and canceling orders, plus reading balances and positions.

All questions